The Ombudsman’s Office may be called upon in the event of a conflict situation involving students or employees which cannot be solved through direct dialogue. The Ombudsman’s Office is in particular the best place to obtain rapid help when there is a situation of dependency between the parties to the conflict. The work of the Ombudsman’s Office is independent from the university in terms of both staff and organisation.

Contact

University of Lucerne
Ombudsman’s Office
Frohburgstrasse 3
Postfach 4466
6002 Lucerne