Important Emergency and Service Numbers

Medical emergencies/ambulance: 144

Pre-programmed emergency number when using mobile phone: 112

Police (urgent cases): 117

City of Lucerne police station (non-urgent cases): +41 (0)41 208 77 11

Fire department: 118

Poisoning emergencies: 145

Rega (helicopter rescue service): 1414

Psychological help: 143

Medical helpline (doctor): +41 (0)41 211 14 14

Ophthalmologist helpline: +41 (0)41 210 53 73

PERMANENCE – walk-in centre for medical and psychological help +41 (0)41 211 14 44 (ground floor of Lucerne central train station)

Opening hours: Mon-Thur 07:00-23:00, Fri 07:00 - Sun 23:00 (open continuously)

Lucerne Hospital (LUKS), Spitalstrasse, 6004 Lucerne, +41 (0)41 205 11 11

Lost and Found Office Lucerne, Hirschengraben 17b, 6002 Lucerne, +41 (0)41 208 86 66

Opening hours: Mon-Fri 09:00 – 12:00 and 13:30 – 17:00