In demanding leadership situations, the people involved are a decisive factor for a successful outcome. Individual employees, senior level staff and external partners wield an influence over procedure that can very often prove conclusive. It is essential for today’s leaders to understand not only human limitations, but also the opportunities provided through the strengths and abilities of individuals. A modern leader must be in possession of the necessary tools required for selecting and promoting the most suitable people for the job.
As a way of approaching these human factors, the “Certificate of Advanced Study in Human Factors in Leadership” (CAS HF) will cover perceptual errors, self-awareness, similarities and differences, conflicts and agreement, as well as diversity and interculturality. Thus, the course targets human factors at various levels, ranging from individual to societal considerations.
The "CAS HF" can be completed as part of the "MAS in Effective Leadership” or independently, as an individual course. The "MAS in Effective Leadership" offers the ideal partnership with the Swiss Armed Forces College (SAFC), making it advantageous to participants without a military background, which can enrich their skills through exposure to the content of military leadership training.
Goals and Benefits
The aim of the “CAS HF” is to understand the influence of human factors in exceptionally demanding leadership situations. One approach is to investigate interpersonal and group dynamics, by looking specifically at topics such as diversity, interpersonal conflict and contemporary personnel processes.
Like the "MAS in Effective Leadership”, the “CAS HF” is aimed at experienced decision-makers from business and administration as well as from the non-profit sector. These leaders are used to operating in an environment with unpredictable external influences and are therefore exposed to phases of high intensity (project management, incident management, highly complex problems, time constraints etc.). Focus on such content makes "CAS HF" particularly suitable for leaders who seek to optimise situations which could represent either challenges or opportunities within the workforce.
Structure and Content
The "CAS HF" consists of different modules, which are bound together thematically. An "Individual" module deals predominantly with positive psychology and resilience as well as individual perceptual errors. Another module "Team and Organization" approaches personnel selection, group dynamics and group performance, deviant behaviour and psychological contracts. These topics are capped with a “Societal” module that addresses questions of gender roles, interculturality, young leaders as well as diversity in general.
To strengthen learning outcomes, a practical module allows students to gain understanding of and practice communication as an interpersonal leadership tool. This practical module will be conducted by the “Management, Information and Communication Training Centre” (MIKA), a subsidiary of the Swiss Armed Forces College. This practical module takes place during the Interpersonal Communication and Leadership Communication blocks.
Course Management and Lecturers
The course is led by a board made up of an equal number of representatives from the University of Lucerne and the SAFC. The members of the board are:
Prof. Dr. Bruno Staffelbach
Rector and Full Professor at the University of Lucerne
Major General Daniel Keller
Commandant of the Swiss Armed Forces College
"Psychological Contracts and Deviant Behaviour: Purpose as success factor"
Dr. Patrick Hofstetter
M.Sc. in Physics, Eidg. Dipl. Berufsoffizier, Major im Generalstab
Dr. Eva-Maria Aulich
Managing Director of the Forschungscampus Mittelhessen
Dr. Anja Feierabend
Senior Research Associate CEHRM and Managing Director HR ConScience
"Elements of Team Leadership"
Dr. Florian Demont
Research Assistant Military Academy (MILAC) at ETH Zurich
Dr. Michael Holenweger
Research Assistant Military Academy (MILAC) at ETH Zurich
"Positive Psychology, Resilience and Retention" und "Selection and Assessment Centers"
Dr. Hubert Annen
Head of Military Psychology and Military Pedagogy Studies Military Academy (MILAC) at ETH Zurich
"The Five Dimensions of Diversity"
"Interpersonelle Kommunikation" und "Führungskommunikation"
Dates and Deadlines
The modules at the University of Lucerne take place in the following two-day blocks, i.e. Friday/Saturday:
- 14.06.19: Psychological Contracts and Deviant Behaviour: Purpose as success factor;
- 28.06.19: Psychological Contracts and Deviant Behaviour: Purpose as success factor;
- 29.06.19: Cognitive Biases;
- 05.07.19: Elements of Team Leadership;
- 06.07.19: Elements of Team Leadership;
- 16.08.19: Elements of Team Leadership;
- 17.08.19: Elements of Team Leadership;
- 30.08.19: Positive Psychology, Resilience and Retention;
- 31.08.19: Selection and Assessment Centres;
- 13.09.19: The Five Dimensions of Diversity;
- 14.09.19: The Five Dimensions of Diversity.
The recommended course blocks for the practical module are:
- 16.-18.10.19: Interpersonal communication;
- 23.-25.10.19: Leadership Communication.
More data for these course blocks can be found in the MIKA brochure. Please contact the Programme Management if you have any questions.
The course is limited to 25 participants. The board will decide on admissions if more than 25 applications are received.
Applications for the "CAS HF 1" course should be submitted by 15 April 2019. The board decides on the admission of subsequent applications only in the case of available study places.
The successful completion of all modules, as well as a passing grade on the performance examination, will lead to a 10 ECTS-assessed "Certificate of Advanced Studies in Human Factors in Leadership of the University of Lucerne".
Fees, Admission and Rules
The fee for the "CAS HF" course is CHF 11,500 (includes examination and certificate fees). The fee includes course documentation, access to our electronic learning platform (OLAT) and all administrative services. It does not include travel, food or accommodation.
Applicants for this course should be leaders with a higher education qualification (university, university of applied sciences, university of teacher training). The board of the programme will decide on eligibility for admission of candidates without a higher education qualification (on submission of dossier). All candidates must have the required language skills (one of the national languages plus English).
Participants with military leadership training (with a minimum “good" grade average in the equivalent training service) are eligible for credits toward corresponding course blocks. Those participants without a military background, who have completed relevant units from MIKA are eligible for credits toward corresponding course blocks. Final decisions on whether previous courses can be converted into extra credits is made by the Board of Management for admission to the study. In the case that such a credit is permitted, the cost of the "CAS HF" is reduced as follows:
- Subaltern officers and participants with no prior military background, who have completed studies commensurate to the course block "Interpersonal Communication”, can deduct three calendar days and CHF 1’500 from the overall study requirements.
- Unit commanders and staff officers (battalion level and above) as well as participants with no prior military background, who have completed the corresponding course block "Leadership Communication” can deduct three calendar days and CHF 1’500 from the overall study requirements.