Version: 29 June 2020, updated 3 July 2020

By opening the library for the lending and consultation of books and access to continuing education courses, the University of Lucerne initiated a first phase of returning to presence mode on 8 June. Previously, the Uni/PH building had been closed to students and the public since 16 March. On 29 June further relaxation measures came into force, including the opening of the reading room of the library.

The basis for gradually resuming presence mode is the protection concept phase II.

On this page you will find continuously updated information about the corona situation. Students, lecturers and staff will be informed by e-mail in case of any major changes.

Information for students | Information for staff | General information

Information for students

New from 29 June (corrected)

The second phase of the gradual return to presence mode started on 29 June. Changes, as compared to phase 1, include:

  • reduced use of the library reading room
  • extended opening hours
  • maintaining a protective distance of 1.5 metres (previously 2 metres)
  • scan orders to the ZHB are again subject to a fee, also for university members

This means that since 29 June the following activities, among others, can take place:

  • use of the library's loan desk and viewing of books that cannot be borrowed, in accordance with the library's security concept
  • reduced use of the library reading room  in accordance with the library's security concept
  • visits by individual students and external staff for meetings and with lecturers, assistants or service providers
  • sports activities both indoors and outdoors in accordance with the HSCL protection concept

The following activities, among others, cannot take place:

  • student group work
  • course and performance assessments in attendance mode

The following remain closed:

  • cafeteria
  • group work rooms
  • foyer
  • public seating areas

The most important element continues to be: compliance with personal protection measures as well as with the hygiene and social distancing rules.

The opening hours from 29 June are:

  Uni/PH building Library
Monday to Friday 7.00 - 19.00 h 7.30 - 18.30 h
Saturday 7.45 - 15.30 h 7.45 - 15.30 h

The above mentioned activities are carried out  in accordance with the protection concept phase II.

Correction note: in the originally published version of 29 June, "meetings and encounters of formal or informal groups of students, staff or external persons" was listed under the activities that cannot take place. This item is no longer included in the protection concept phase II.

Exams

The exams of the spring term 2020 will take place during the already communicated exam session. Whilst being at the time unaware of how the situation would develop and with the intention of providing planning security for students, the Extended University Management (EUL) already decided before Easter to rely on digital solutions for the exams. The university stands by this decision. The faculties, as well as each department arrange the detailed planning of the exams. Furthermore, in accordance with the SOL, it was also decided that there should be no general cancellation of failed attempts in the examination session FS 2020.

Joint declaration of the Lucerne Students’ Organisation SOL and the University of Lucerne on the examinations (in German)

The Teaching Development Centre has created an information and advisory service for students in respect of the digital exams. The main page in this regard is the websit www.unilu.ch/LN.

There you will find, among other things, dates for exam simulations via zoom. In addition, an exam simulation was set up on OLAT (in German) in which all question types can be tested.
Please note that these are general simulations with a focus on the technical implementation. For questions regarding specific examination formats, please continue to contact your lecturers, your student advisors and the dean's offices.

 

Information from each of the faculties on exams:

Compensation of corona-related disadvantages

In recent weeks, numerous students have been called to serve in the military, civil defense or civilian service or in medical assistance service. In addition, some students have also been confronted with extended corona-related care responsibilities. For these students, the Extended University Management (EUL)  has adopted regulations to compensate for their corona-related disadvantages. Students  who are entitled to compensation for disadvantages should on the one hand be able to follow the courses in spite of their official duties or their care duties and on the other hand, if necessary, be entitled to special arrangements for the exams. The modalities of the compensation of disadvantages are regulated by each respective faculty. Affected students should contact their course directors or the faculty student advisory services.

Corona Bridging Aid for students

For students of the University of Lucerne who were in financial difficulties due to the Corona crisis and who had no other means of   support, the Corona Bridging Aid was created.  The final deadline for submitting applications was 31 May.

Guidelines on the Corona Bridging Aid for students of the University of Lucerne

Application form - Corona Bridging Aid

Contact: Patrick Udvardi, Managing Director of the Corona Bridging Aid

 

 

New counselling offer for doctoral students, PostDocs and incoming students

For doctoral students, PostDocs and incoming students there is now a new counselling offer: in order to help you get through these difficult times we are dedicated to helping you with personal, emotional and psychological concerns. Should you like to get such help – completely free of charge - please get in touch with counsellingremove-this.@remove-this.unilu.ch for strictly confidential counselling. As a trained and practicing psychologist, the person in charge has a longstanding, specialised experience in counselling students and academics. Remote, individual sessions over the internet are offered in English, French or Italian.

Online teaching with "Zoom"

The "Zoom" software is used for lectures and meetings. Information and instructions can be found at www.unilu.ch/zoom.

Library

Since 8 June, the Lucerne Central and University Library (ZHB Luzern)’s location  in the Uni/PH building has been open to a limited extent for the lending and consultation of books that cannot be borrowed. The protective measures include limiting access by means of a "drop off counter". Since 29 June, 300 study places have been available.

Opening hours

Monday to Friday from 7.30 to 18.30
Saturday from 7.45 to 15.30

Lending

The open access holdings are accessible. Borrowable media can be borrowed at the self-service check-out counter or at the regular counter.

  • technical material such as notebooks and mobile scanners can be borrowed again since 29 June.
  • newspapers are available again since 29 June.

Furthermore, media can be ordered from the library catalogue iluplus  and sent by post to your home address for CHF 5 per item or collected free of charge at the locations Sempacherstrasse, Pädagogisches Medienzentrum Luzern or Kooperative Speicherbibliothek Büron and the HSLU libraries. From 1 August 2020, the original rate of CHF 12 per item will be charged for postal delivery.

Return

Media can be returned during opening hours. Media can also be returned by mail or returned to other locations of the Lucerne IDS libraries.

Reminder fees

For late returns, fees will now be charged again.

Copy

Two copy machines and a book scanner are available to the public.

Copy orders

Since 29 June, scan orders have again been subject to a fee, even for university members. The price is Fr. 5 per article/chapter and per 20 pages started. Due to copyright law, only excerpts from copyrighted works and not entire works may be copied and sent. Sending copies by post remains subject to a fee (Fr. 5.- per article/chapter and per 20 pages started).

Electronic media

The range of electronic media will continue to be available around the clock via www.zhbluzern.ch/recherche/e-medien.

Learning places

There are 300 workplaces available in the library. The docotoral students’ room is limited for doctoral students and students working on their master theses.

Group work rooms

The group work rooms remain locked.

 

Information for staff

New from 29 June (corrected)

The second phase of the gradual return to presence mode started on 8 June. Changes compared to phase 1 include:

  • reduced use of the library reading room
  • extended opening hours
  • maintaining a protective distance of 1.5 metres (previously 2 metres)
  • scan orders to the ZHB are again subject to a fee, also for university members

This means that since 29 June the following activities, among others, can take place:

  • visits by individual students and external students for meetings and with lecturers, assistants or service providers or for the conducting of maintenance work
  • use of the library's loan desk and viewing of books that cannot be borrowed in accordance with the library's security concept
  • reduced use of the library reading room  in accordance with the library's security concept
  • meetings with internal and/or external staff in compliance with the rules of distance and hygiene
  • doctoral examinations
  • further education events
  • sports activities both indoors and outdoors in accordance with the HSCL protection concept

The following activities may take place, but require the approval of the Vice Rector for Teaching & International Relations:

  • events with external parties
  • events such as conferences, colloquia etc. with or without external parties

The following activities, among others, cannot take place:

  • full office operations
  • student group work
  • courses and performance assessments in attendance mode

The following remain closed:

  • cafeteria
  • foyer
  • group work rooms
  • public seating areas

The most important element continues to be: compliance with personal protection measures as well as with the hygiene and social distancing rules.

The opening hours from 29 June are:

  Uni/PH building Library
Monday to Friday 7.00 - 19.00 h 7.30 - 18.30 h
Saturday 7.45 - 15.30 h 7.45 - 15.30 h

The above mentioned activities are carried out in accordance with the protection concept phase II.

Correction note: in the originally published version of 29 June, "meetings and encounters of formal or informal groups of students, staff or external persons" was listed under the activities that cannot take place. This item is no longer included in the protection concept phase II.

Order of protective material

Orders for protection material for the phase after June 8 are placed by faculty managers and heads of department.

Meetings and sessions

 

From 8 June onwards, visits by individual students and external students for meetings with lecturers, assistants or service providers   als well as visitors conductiong maintenance work are permitted, as are face-to-face meetings with internal and/or external students. The numerical limitation of 5 persons no longer applies since 29 June. During meetings and sessions, the protective measures according to section 3 of the protection concept must be observed, in particular:

  • compliance with personal protective measures distance of at least 1.5 metres
  • keeping a journal of the visits or creating a list of all participants in meetings including contact details. The list must be kept for three weeks and then destroyed.
  • no visits from persons with symptoms of illness
  • persons who belong to risk groups, are in quarantine or ill, or are in contact with the aborementioned groups of people at home, are allowed to participate without being present
  • plexiglas sheets can be used for across the counter interactions

Exceptions to the restrictions can be granted for some activities, approval for which must be sought from the Vice Rector for Teaching & International Relations.

Working hours and timesheets, home office, helping each other

Regulations on working hours and keeping timesheets

The measures to contain the coronavirus are having a strong impact on the work and home life of many members of staff. Taking into account the special circumstances, the extended university board has approved principles and recommendations on working hours and timesheets. In order to ensure that working hours and the keeping of timesheets do not cause additional stress, the university has adopted a simple regulation.

Further information on the regulation of working hours and timesheets (in German)

Home office

Working from home is governed by the existing regulations as per the information sheet dated 24th January 2017, and superiors are called upon to approve home office requests. However, operations must be maintained and a contact person per team must be available.

Further information on the topic of home office (in German)

Helping each other

The corona situation creates new tasks at the university and additional workloads for many employees, while others have free capacities. On the "Helping each other" page, work services can be offered or queried as required, after consultation with superiors. The activities of this project will cease at the end of June.

Support offers / requests for assistance (in German)

Online teaching and meetings with "Zoom", hybrid teaching

The "Zoom" software is used for lectures and meetings. Information and instructions can be found via www.unilu.ch/zoom.

An offer of support is organised for lecturers with regard to the implementation of hybrid teaching. Further information is available at www.unilu.ch/hybrid.

Library

Since 8 June, the Lucerne Central and University Library (ZHB Luzern)’s location  in the Uni/PH building has been open to a limited extent for the lending and consultation of books that cannot be borrowed. The protective measures include limiting access by means of a "drop off counter". Since 29 June, 300 study places have been available.

Opening hours

Monday to Friday from 7.30 to 18.30
Saturday from 7.45 to 15.30

Employees still have the possibility to enter the library via the night access and to borrow books themselves.

Lending

The open access holdings are accessible. Borrowable media can be borrowed at the self-service check-out counter or at the regular counter.

  • technical material such as notebooks and mobile scanners can be borrowed again since 29 June.
  • newspapers are available again since 29 June.

Furthermore, media can be ordered from the library catalogue iluplus  and sent by post to your home address for CHF 5 per item or collected free of charge at the locations Sempacherstrasse, Pädagogisches Medienzentrum Luzern or Kooperative Speicherbibliothek Büron and the HSLU libraries. From 1 August 2020, the original rate of CHF 12 per item will be charged for postal delivery.

Return

Media can be returned during opening hours. Media can also be returned by mail or returned to other locations of the Lucerne IDS libraries.

Reminder fees

For late returns, fees will now be charged again.

Copy

Two copy machines and a book scanner are available to the public.

Copy orders

Since 29 June, scan orders have again been subject to a fee, even for university members. The price is Fr. 5 per article/chapter and per 20 pages started. Due to copyright law, only excerpts from copyrighted works and not entire works may be copied and sent. Sending copies by post remains subject to a fee (Fr. 5.- per article/chapter and per 20 pages started).

Electronic media

The range of electronic media will continue to be available around the clock via www.zhbluzern.ch/recherche/e-medien.

Learning places

There are 300 workplaces available in the library. The docotoral students’ room is limited for doctoral students and students working on their master theses.

Group work rooms

The group work rooms remain locked.

 

General information

Protection concept for operations from 29 June, and the basic scenario for the autumn semester

Since 8 June, a limited attendance mode has again been possible at the university. The Extended University Management approved the necessary protection concept on 28 May. The concept provides for a gradual and cautious return to the presence mode. The central element remains the observance of personal protection measures with the hygiene and distance rules. In addition, the tracing of contacts in the event of infection must be ensured. A revised protection concept, phase II entered into force on 29 June.

protection concept phase II

A basic scenario (in German, translation will follow) exists for the autumn semester. This is valid from August 17th, if the situation allows.

Uni/PH building open to a limited extent

As part of the measures by the federal government and the canton against the corona virus, the Uni/PH building at Frohburgstrasse 3 was closed to the public and  students from 16 March. Since 8 June, limited access is possible. Access is granted in accordance with the protection concept phase II.

Students and guests have access to the library for lending and consulting books. In the library reading room, 300 workplaces are available. Cafeteria, foyer, group work rooms and public seating remain closed.
Meetings of staff with external persons on site are possible, in compliance with the rules of distance and hygiene, as are further education events. Sports events are also possible under certain conditions.
Events with external parties and events such as conferences are possible from 29 June onwards, but require the approval of the Vice Rector for Teaching and International Relations.
The Lucerne University of Education, which is also located in the building, regulates access to its rooms in its own protection concept.

The opening hours since 29 June are:

  Uni/PH building Library
Monday to Friday 7.00 - 19.00 h 7.30 - 18.30 h
Saturday 7.45 - 15.30 h 7.45 - 15.30 h

Contact details for university members

Contact details for university members (i.e. students, staff and lecturers) with questions specific to the university: safecoronaremove-this.@remove-this.unilu.ch.

Psychological Counselling, University Chaplaincy

The Psychological Advice Centre of the University of Lucerne, the Lucerne University of Applied Sciences and Arts (HSLU) and the University of Teacher Education (PHLU) offers students, lecturers and employees support, advice and assistance in specific stressful situations and with problems connected to university study or everyday professional life. The advice is free of charge and confidential. There is the option to choose between personal conversation, online consultation or telephone conversation. More information (Website Psychological Advice Centre, in German)

The university chaplaincy is also available to provide advice in difficult situations.

 

Project "Helping each other"

The project "Helping each other" was used to mediate offers and requests for help from or by university members. The project concludes its activities at the end of June. Also involved   was the project "eine*r für alle und alle für eine*n", initiated by Prof. Dr. Walter Fellmann, which provided help to older people (running errands, social contact etc.). The project is no longer active.

There is a separate project for mutual help for employees of the university. The project concludes its activities at the end of June.

Task force

The University of Lucerne is continuously monitoring the situation and is assessing the situation based on information provided by the responsible federal and cantonal authorities. We are also adhering to all instructions given by these authorities. University management has taken the necessary provisions to be able to react effectively to the situation. A task force was set up to monitor and assess the situation on a continuous basis. As of 1 July, the task force is no longer active, but remains in place. A committee of the task force is responsible for the tasks that arise.

Protect yourself and others

Please observe the recommendations of the Federal Office of Public Health (FOPH) regarding the coronavirus: foph-coronavirus.ch.

 

SwissCovid app and contact tracing

Contact tracing is used to identify people who have been in close contact with persons who have been infected with the coronavirus. The SwissCovid app supports this process: it establishes whether we have been in close physical contact with an infected person. In this way, we can break the chains of transmission. More information (FOPH)

Protective measures

The measures are an integral part of the protection concept phase II (Appendix A) and are binding for employees and visitors.

1. Hand hygiene
Employees and visitors:

  • must clean hands regularly with soap and water on arrival and inside the building,
  • must clean hands with soap and water before and after: each session, each over-the-counter meeting, each lesson in a lecture hall, seminar room or meeting room, after reading newspapers and other published brochures,
  • must avoid touching the surfaces of objects.

2. Keep a distance
Employees and visitors:

  • keep a 1.5 metre distance from other people,
  • wear a protective mask if they cannot maintain a distance of 1.5 metres for more than 15 minutes,
  • refrain from shaking hands and other forms of physical contact
  • set up their workplaces in such a way that there is a separation of at least 1.5 metres,
  • observe the minimum distance also in the common rooms,
  • limit their contact with other employees and visitors to a minimum,
  • restrict access for consultation hours,
  • use a plexiglass disc for over-the-counter situations,
  • avoid the use of the lift,
  • observe the personnel guidance measures, e.g. in the stairwell, waiting areas, toilet facilities.

3. Ventilation

  • Offices are well ventilated several times a day.
  • The classrooms have separate systems for fresh air and extracted air. Thanks to this structural building requirement, the spread of viruses via the ventilation system can be excluded.

4. Protection of ‘at risk’ persons

  • All members of the university make the protection of ‘at risk’ persons a special concern and take the initiative if they see any room for improvement.

 

More information

Official information from the authorities: 

Federal Office of Public Health

Canton of Lucerne